This Privacy Policy is a starting template built from your company details — please review and update it (and the “Last updated” date) before go-live.
UQESH Surface Solutions (“we”, “us”, “our”) operates the UQESH website at uqesh.com.au. We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information we collect
We may collect personal information you provide directly, including your name, company, email address, phone number, project location and any details you include in an enquiry or quote request. When you visit our website we may also automatically collect technical information such as your IP address, browser type and how you use the site.
2. How we collect it
We collect information through our enquiry and quote forms, by email, by phone, and when you deal with us in person. Where practical we collect personal information directly from you.
3. How we use your information
We use your information to respond to enquiries, prepare quotes, supply and support our products and services, improve our website, and — only where you have consented — to send you relevant updates. You can opt out of marketing communications at any time.
4. Disclosure
We do not sell your personal information. We may disclose it to trusted service providers who help us operate our business (for example website hosting, email and delivery providers), and where required or authorised by law.
5. Overseas disclosure
Some of our service providers may store or process data on servers located outside Australia. Where this occurs we take reasonable steps to ensure your information is handled consistently with the APPs.
6. Cookies and analytics
Our website may use cookies and analytics tools to understand how the site is used and to improve it. You can disable cookies in your browser settings, though some features may not work as intended.
7. Security
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Access and correction
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, using the contact details below (APP 12 and APP 13).
9. Complaints
If you have a privacy concern, please contact us first so we can address it. If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
10. Changes to this policy
We may update this Privacy Policy from time to time. The current version will always be published on this page.
11. Contact us
UQESH Surface Solutions
19/8 Hurley Street, Canning Vale WA 6155, Australia
Phone: 08 6237 7101 · Mobile: 0415 558 356
Email: info@uqesh.com.au